Our Staff

Sarah Chittum

Sarah Chittum

Hearing Instrument Specialist

Sarah Chittum is a Hearing Instrument Specialist. Sarah is originally from Lufkin, Texas and moved to Galveston Area in 2014. Sarah became licensed as a Repair Technician when she began working at a private Audiology clinic in 2002. As soon as her mentoring audiologist saw her passion for saving hearing lives and how she excelled in patient care, she received her licensing from the state of Texas as a Licensed Hearing Aid Dispenser. Sarah was drawn to the profession because not only did she enjoy repairing hearing aids and becoming the “hero of the day” for whomever needed to hear better that day, but she really loved the way a patient would light up when hearing again for the first time.

Sarah strives to show her patients compassion and love as she believes her patients are friends like family.

Outside of saving hearing lives, Sarah loves swimming, camping and relaxing to the sound of the waves at the beach. She also loves hiking to see beautiful waterfalls and seeing her flowers bloom.

Marcie Trotter

Marcie Trotter

Patient Services Coordinator

Marcie Trotter is a Patient Service Coordinator. Marcie is original from Houston, Texas and moved to Texas City, Texas in 2012. Marcie attended Westbury High School and started working at New Sound Hearing Centers in 2018. Marcie began working in the hearing industry in 2018 and was drawn to the profession because she wanted a new challenge and Saving Hearing Lives she has found extremely rewarding. What Marcie loves most about saving hearing lives is, the smile patients have on their faces when they are able to hear once again! Marcie strives/focuses/works on/etc. to make our patients feel comfortable, like family. Outside of saving hearing lives, Marcie loves hobbies such as, exercise, camping, swimming, crafting, and dancing.

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Customer Reviews

Sarah, Sherri and Marcy are the best to sit down with you and work through your hearing aid needs. They are always helpful to answer any questions and keep me supplied with batteries. I am a happy customer.

Gary Johnson, on Google

I have been going to NewSound in Georgetown for several years and they have never failed to provide excellent service. They have consistently sold quality hearing aids and spent the time necessary to determine my needs.

Ira Marchbanks, on Google

Great, very personal knowledgeable service! Thanks again for the great help every time I'm there!

Patricia Bartley, on Google

I have had a great experience with my new hearing aids. Sarah and Marcy are great to work with. Sarah will take the time to make sure your hearing aid is exactly what you need. I would highly recommend.

keith watts, on Google

Great attention to detail. Sarah C is a great audiologist. Super-friendly, appreciates her patients and ensures that their needs are met every time ! I love going these, in fact, if I lived close I would stop in to say hi.

J K, on Google

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